Which statement about the North Carolina Working With Real Estate Agents brochure is false?

The statement regarding the mandatory use of the North Carolina Working With Real Estate Agents brochure in all transactions is not accurate. While the brochure is an essential tool designed to educate consumers about their relationship with real estate agents and the types of agency relationships available, it is not required in every single transaction. Its use is specifically mandated in certain situations, particularly when first substantial contact happens, ensuring that consumers have the necessary information to make informed decisions about working with an agent.

Other aspects of the brochure’s guidelines, such as the requirement to provide it at the time of substantial contact and the understanding that it does not need to be signed by the consumer, contribute to its intended purpose of transparency and informed consent in real estate dealings. The timing for providing the brochure, especially if the initial contact is by phone, further illustrates the regulatory framework designed to protect consumer interests while clarifying the role of real estate agents.